Settings, backups and holidays

Hours and holidays

• General sending hours: the days and times when emails are sent. Each campaign can have its own.
• Public holidays: by country and region, so nobody is emailed on their holiday. They update themselves.
• No-send days: your own, such as holidays or a closure.

Tests and summary

• Test address: where the “Send me a test” emails arrive.
• Daily summary (Pro): an email summary of what has happened.

Inactive contacts

Emailing people who never open harms your reputation. Anyone who gets 8 emails in 120 days without opening any or clicking anything becomes inactive and stops receiving them. Any open counts, including the automatic ones from Gmail or Apple Mail. You decide how many emails over how many days, and you can reactivate anyone whenever you like.

Paused email providers

If the safety brake stops sending to an email provider (gmail.com, hotmail.com…), Settings › Sending shows it with the date and the reason, and Resume sending restarts it. More in Sending safety.

Backups

Secuenza makes a backup every day and keeps the last 14. You can keep another in a folder outside the PC (OneDrive, an external drive) and restore any of them. Before restoring, a backup of the current state is made, in case you make a mistake.

With Export everything you get a .secuenza file with your contacts, campaigns, results and settings. If you give it a password, your mailbox passwords travel encrypted.

Moving Secuenza to another PC

1. Export everything with a password.
2. If you have Pro, in My licence click Move to another PC.
3. On the new PC, install Secuenza and choose to restore that file.
4. With Pro, activate the licence there with your code.