Academy

Manuals

• Quick start guide

  From installing Secuenza to having your first sequence sending, in about twenty minutes. Each step links to its detailed guide in case you want to know more.

• Complete manual

  All the screen-by-screen guides on a single page, in the order of someone getting started: to read straight through or print.

• Deliverability guide: SPF, DKIM and DMARC

  Whether your emails reach the inbox depends on two things: that providers can check it’s really you, and that your mailbox has a good reputation. This guide explains the three records that prove it, how to set them up with the most common providers and which habits protect your reputation.

• Good legal practice for sending emails

  What you should know to write to your contacts within the law in Spain, France, Italy and Germany, and how Secuenza helps you comply. It’s a practical guide, not legal advice: for a specific case, ask your lawyer.

• Frequently asked questions

  The questions we get most about the program, your data, sending and the licence. If yours isn’t here, write to us from Contact.

• Secuenza's AI prompts

  What Secuenza asks your AI when you click Write with AI, exactly as it copies it. You can also use them by hand: replace what's in square brackets.

• The emails Secuenza sends you

  Which ones they are, when they arrive and where from, so you can recognise the real ones.

Screen-by-screen guides

1. Getting started

   Install Secuenza, follow the wizard and in a few minutes your first campaign will be ready to go.

2. Set up your sending mailbox

   Your emails go out from your own mailbox, with your name and your domain. This is how to set it up in Senders.

3. Check and fix your domain (SPF, DKIM, DMARC)

   Email providers look at three records of your domain before letting an email through. Secuenza checks them and tells you how to fix what’s missing.

4. Import contacts

   Bring in your contacts from Excel, CSV or a pasted list. Secuenza never duplicates anyone or writes again to someone who unsubscribed.

5. Lists, tags and segments

   Organise your contacts so you can write to each group about what interests them.

6. Create a campaign and its sequence

   A campaign is a sequence of emails that sends itself, at its own pace, from your mailbox.

7. Write and check an email

   Each email in the sequence is written and checked in the editor before you mark it as ready.

8. Write with AI

   Secuenza prepares the instructions for your favourite AI and turns its answer into an email ready to check.

9. Templates and designs

   Templates save you starting from scratch: ready-written sequences and designs that carry your brand.

10. Start and monitor sending

    The Home screen tells you how everything is going and what to do now.

11. Read your results and who to call

    Results tells you what works, where your emails land and who has shown interest.

12. Sending safety: brakes and protections

    The Safety section tells you whether a brake has stopped anything, how your figures are doing and what Secuenza does so that your emails reach the inbox.

13. Bounced emails and replies

    When an email doesn’t arrive, the recipient’s server sends a bounce notice to your mailbox. Secuenza reads them and acts for you.

14. Sign-ups from your website or system: form and API

    People who sign up on your website, or come from your shop or your CRM, join a campaign by themselves. If they weren’t a contact yet, Secuenza creates them.

15. Settings, backups and holidays

    Anything that applies to the whole program is changed in Settings.

16. Your licence and Pro

    In My licence you see what you have on this PC and how to upgrade to Pro.